Brighton and Sussex University Hospitals NHS Trust

Brighton and Sussex University Hospitals Trust is a multi-functional teaching hospital serving a large community.

“We were aware that the manual processing of some elements of the Accounts Payable function, coupled with inconsistent invoice presentation by certain suppliers, was allowing errors to creep into the AP system. Although most of these were eventually discovered and retrieved, the whole process was protracted and very time consuming, so we wanted to find a system that was easy to use but would allow us to take control. At first I was a little unsure about FISCAL’s claim that we would discover duplicates in a very short space of time, but I have to say that on the first run we found duplicates and errors that would never have been highlighted by our current checks. Inside a month of use, we saved several times the cost of the software through an historic audit and over 5 months prevented more than £50,700 from being paid twice. Working with FISCAL has allowed me to strengthen my internal controls with little additional resources.”

Jo Gander, Payments Manager
Brighton and Sussex University Hospitals NHS Trust, Brighton, UK