Aberdeen City Council

Aberdeen City Council is responsible for all local government services in Aberdeen and is the city's largest employer.

"Recovery Auditors can be used to detect duplicate payments but this has always been an expensive option. So we decided to research the market for an automated solution. We quickly identified Duplicate Payment Finder™ from FISCAL Technologies as the most likely package" said Alastair Blues.

"The people at FISCAL Technologies impressed me with their understanding of this whole area. Some of their key people had come from an auditing background and were fully aware of how and why duplicate payments occur. FISCAL undertook a free audit of our data and identified sufficient duplicates to make the purchase of their software a no-brainer.

It is early days so far and we have only just begun to analyse our historical data. However, Aberdeen City Council will now be using Duplicate Payment Finder™ on a regular basis to identify any potential duplicate payments. The added benefit of using Duplicate Payment Finder™ is that the report the program gives us makes it easy to see how each duplicate occurred and enables us to put in place procedures to help prevent it happening again. From a compliance point of view I now feel confident that we have much tighter processes and that any duplicate invoices that do slip through will be picked up” he concluded.

Alastair Blues, Financial Services Manager
Aberdeen City Council, Scotland